You ask for the Google review once. We handle the follow-up.
A simple review follow-up app for small businesses that sends your customer a personal-style review request, then automatically follows up if they haven’t got around to it.
No awkward chasing. No remembering who to follow up. No complicated CRM.
You do the job. Ask once. Add their details. We take it from there.
Why Google Reviews Matter More Than Ever
Most small businesses don’t lose customers because of their work — they lose them because of how they show up online.
When someone searches your business, they judge three things instantly:
- ⭐ your star rating
- 📍 how many reviews you have
- ⏳ how recent those reviews are
If your competitors look more active, they win the customer — even if you do better work.
Consistent Google reviews can help your business:
- build trust before someone contacts you
- show potential customers that your business is active
- strengthen your online reputation
- support your overall Google Business Profile presence
That’s why having a simple, reliable system for asking genuine customers for reviews can be so valuable for a local business..
Asking isn’t usually the problem. Following up is.
You finish the job. The customer is happy. You ask if they’d mind leaving a Google review.
They say, “Absolutely!”
Then life happens. They get busy. They forget.
Now you have to remember who you asked, whether they left a review, when to follow up — and whether asking again is going to feel annoying.
That’s the part the Miss K Local Review App automates.
Add their details once and the app sends the review request straight away, then follows up automatically with gentle reminders.
You don’t have to remember. And you don’t have to do the awkward chasing.
How the DIY Review App Works
No dashboards.
No complicated setup.
No remembering who needs chasing.
Step 1 — Finish the Job
Ask your happy customer if they’d be willing to leave a review. Forgot to ask? That’s okay too.
Step 2 — Add the Customer Details to the App
Enter their name + phone/email. It takes around 10 seconds.
Step 3 — The App Sends Everything Automatically
The review request is sent straight away, followed by gentle reminders on Day 3 and Day 7. You don’t need to remember anything else.
Whether you remembered to ask in person or not — add them once and the follow-up is handled.
Already have review automation? Great.
Some CRMs and job-management systems already include review-request features. If yours gives you a follow-up system you actually use and love, you may not need another tool.
Miss K Local is for small businesses that don’t want a big system just to solve one small problem.
Automation that still feels personal
We designed the message sequence specifically for review follow-up — not generic marketing automation.
Your customer gets an initial request while the experience is fresh, a gentle reminder a few days later, and one final low-pressure reminder.
The messages are designed to feel more like the kind of follow-up a small business would actually send — while the automation quietly handles the remembering for you.
No CRM migration. No complicated workflows. Just the follow-up you wanted automated.
Who This DIY App Is Perfect For
- tradies & landscapers
- cleaners & mobile services
- salons & beauty professionals
- dog groomers & pet services
- cafés, retail, and local shops
- allied health, clinics & wellness
- ANY business that relies on word-of-mouth
If happy customers are part of your everyday business — but remembering to ask and follow up isn’t — this app was built for you.
The Perfect Pair: Toolkit + Review App
The Review Booster Toolkit gives you all the scripts, templates, timing sequences, QR designs, and examples to get more reviews — the strategy.
The DIY Review App puts that strategy on autopilot — the tool.
Together, they help you:
- ask at the perfect moment
- send the right message
- follow up without thinking about it
- build a consistent review-request habit
If you don’t have the Toolkit yet, you can get it here.
DIY Google Review App Pricing
✔ No setup fee ✔ Built for Australian small businesses ✔ Setup in minutes
✔ You can upgrade, downgrade or cancel at any time.
For sole operators and small businesses who want to consistently ask for reviews without adding extra admin.
Perfect if you ask around 5–6 new customers for reviews each week.
Includes:
For busy service businesses, tradies, clinics and salons that regularly ask customers for reviews.
Perfect if you ask around 10-12 new customers for reviews each week.
Includes:
*SMS allowances apply to new customer SMS review sequences. Each customer sequence includes the initial SMS review request plus up to two automatic reminders. Email review requests are unlimited on all plans.
Need more SMS requests? Add a $20 SMS Top-Up for up to 50 additional customer SMS review sequences. Top-up credits do not expire while your Review App account remains active.
Want the details? View the full Review Request App Service & Subscription Schedule for plan inclusions, SMS allowances, top-ups and service details.
- Enter customer information
Use the QR code or access your account information
Why Small Businesses Love It
- Takes 10 seconds per customer
- Sends reminders even when you forget
- Makes asking for reviews less awkward
- Works on every staff member’s phone
- Looks professional and consistent
A tiny tool designed to make consistent review requests much easier.
Want It Done For You Instead?
Not everyone wants to manage their own review system — and that’s okay.
If you’d prefer a hands-off option, Miss K Local offers a limited number of DFY review management spots each month.
This includes:
- review monitoring + replies
- profile updates
- optimisation checks
- hands-on support
✨ Limited availability — best for busy operators who want a professional presence without adding extra work.
Frequently Asked Questions
How many review requests do I need?
Most small businesses only need enough requests for their NEW customers each month.
DIY Lite includes 25 new customer review requests.
DIY Plus includes 50 new customer review requests.
Email review requests are unlimited on both plans.
What happens if I need more SMS requests?
You can purchase an SMS Top-Up for $20 AUD, adding capacity for up to 50 additional customer SMS review sequences.
Top-up credits do not expire while your Review App account remains active and are available when your included monthly SMS allowance has been used.
Do reminder messages count against my SMS requests quota?
No. Your allowance is based on the number of new customer SMS review sequences you start.
Each customer sequence includes the initial SMS review request plus up to two automatic reminders.
Does it work outside Australia?
The current DIY Lite and DIY Plus plans are designed for Australian businesses sending review requests to Australian customers.
We may introduce support for additional countries in the future.
Do I need to install an app?
No. There is nothing to install.
The DIY Review App runs through your web browser and can be saved to your phone or tablet home screen.
Once saved, it behaves much like an app — simply tap the icon to open your customised review request form.
It works on Android, iPhone, tablets, Windows and Mac devices.
Can I cancel anytime?
Yes. You can upgrade, downgrade or cancel your subscription at any time from your customer portal.
If you cancel, your subscription remains active until the end of your current billing period.
No further payments will be taken after that date. You can read more in our refund and cancellation policy.
What support is included?
Get support via email whenever you need it by contacting ad***@********al.com.
How long does setup take?
Most businesses can be up and running in just a few minutes.
Can I send requests by email only?
Yes. When submitting a review request you can choose email, SMS, or both.
Do I need technical skills?
No.
The app is designed for small business owners and sole operators. Once setup is complete, sending a review request takes only a few seconds.
Do you offer refunds?
You can cancel your subscription at any time. Your subscription will normally remain active until the end of your current paid billing period.
Payments are not ordinarily refundable simply because you change your mind or do not use your included allowance. However, refunds or other remedies may apply in certain circumstances, including under Australian Consumer Law. Please see our refund and cancellation policy for more details.
When do my SMS credits renew?
Your included monthly SMS allowance renews automatically each month based on your subscription cycle.
Unused monthly SMS allowances do not roll over to the next month.
Purchased SMS Top-Up credits do not expire while your Review App account remains active and remain available until used.
Does the app automatically know when someone leaves a review?
No. The Review App does not currently monitor Google to detect when a customer has posted a review.
If you know a customer has already left a review and don’t want them to receive any remaining reminders, you can manually stop their review request sequence.
Notes & Important Information
- Additional SMS customer sequences can be purchased through available top-ups.
- Email review requests are unlimited on both plans for genuine customer review requests.The Review App does not automatically detect when a Google review has been posted.
- Miss K Local is not affiliated with or endorsed by Google.
- The DIY Review App is a lightweight review request tool — not a CRM or full reputation-management platform.
- Full plan inclusions, usage limits and service conditions are available in our Review Request App Service & Subscription Schedule.