Disclaimer

Disclaimer

Last updated: September 2025

The information and services provided by Miss K Local are intended to help small businesses improve their online presence, primarily through Google Business Profile (GBP) optimisation, SEO, and related local marketing services. While we work to the best of our ability and in alignment with recognised industry best practices, it is important to understand the following:

1. No Guaranteed Outcomes

Miss K Local provides tools and services designed to assist businesses with review requests, Google Business Profile management and related local marketing activities.

Subscription and service fees are charged for access to and delivery of the relevant products and services, not for guaranteed business or marketing outcomes.

In particular:

    • We do not guarantee that a customer will receive, open, respond to or act upon a review request or other communication.
    • We do not guarantee that a customer will leave a review, that a review will be published or retained by Google or another third-party platform, or that any review will be positive.
    • We do not guarantee any particular number of reviews, enquiries, leads, customers or sales.
    • Search rankings, Google Business Profile visibility, customer enquiries and other marketing outcomes may be affected by factors outside Our control, including platform changes, competitor activity, customer behaviour and market conditions.
    • We do not guarantee any particular search ranking, increase in visibility, revenue or other business outcome.

2. Customer Responsibilities

  • Some services require information, cooperation, or content from You (for example, providing up-to-date business details, photographs for Your GBP, or timely responses to requests).
  • Where information, access, or materials are not provided, or not provided in the format requested, this may affect the outcomes and related services.
  • Miss K Local is not responsible for reduced outcomes caused by missing or incomplete client input.
  • Where You use a Service to communicate with Your customers, You remain responsible for the accuracy of the customer information You provide and for ensuring Your use of the Service is appropriate and lawful.

3. Third-Party Platforms and Services

  • Some Miss K Local services rely on or interact with third-party platforms and service providers, including Google, communications providers, email providers, payment processors and automation services.
  • Miss K Local does not control these third-party services and cannot guarantee their availability, functionality, policies or continued operation.
  • Third-party platforms may change their systems, algorithms, eligibility requirements, policies or features without notice to Us. Such changes may affect the operation or results of a Miss K Local service.
  • Google and other review platforms independently determine whether reviews are accepted, displayed, removed or retained. Miss K Local does not control those decisions.

4. General Information Only

Any content on our Website, emails, guides, or other resources is provided for general business informational purposes only.
• It should not be taken as legal, financial, or professional advice.
• You should seek independent legal, financial or other professional advice before making decisions that could affect your business.

5. Limitation of Liability

  • Nothing in this Disclaimer excludes, restricts or modifies any consumer guarantee, right or remedy available under the Australian Consumer Law or any other right that cannot lawfully be excluded.
  • To the maximum extent permitted by law, Miss K Local is not responsible for losses or outcomes resulting solely from matters outside Our reasonable control, including changes or decisions made by third-party platforms, customer behaviour, inaccurate or incomplete information provided to Us, or the acts or omissions of third-party service providers.
  • Nothing in this section limits any liability that cannot lawfully be limited or excluded.

6. Updates to This Disclaimer

We may update this Disclaimer from time to time. Changes take effect when posted on this page, with the “Last updated” date above.

Contact Us

If you have questions about this Disclaimer, please contact us:
ad***@********al.com

ABN: 18 769 074 700